HAVING TROUBLE?

Setting Up Email

Configuring Email

Logging into your control panel

Making Payments

 

 

 

 

How do I set up my e-mail accounts?
E-mail accounts are set up through your account's control panel. Once you are logged in, look for the box near the top of the screen with the header "Mail". You'll click the icon that says E-mail Accounts, and enter the email and password you'd like to set up. If you are unsure about what to do, click the Video Tutorial button at the top of the screen for step-by-step instructions.

The password you enter will need to consist of at least 8 characters, with at least 1 capital letter, 1 lowercase letter, 1 number and 1 non-alpha numeric (!@#$%^&*).

 

How do I use my e-mail accounts with Outlook (or other e-mail software)?
Your e-mail accounts will work with popular email programs.

Your username is your full e-mail address in either of the following formats:
username@yourdomain.com   or   username+yourdomain.com

Your password is the one you set up for that particular account.

Incoming mail server: mail.yourdomain.com
You will need to use your ISP's (internet service provider's) outgoing mail server settings. Contact your ISP for that information if you don't know it.

 

How do I log into Control Panel (cpanel)?
You can access your control panel using the following information:

http://www.yourdomain.com/cpanel

or if you'd like to access the control panel securely, use:

https://www.yourdomain.com:2083

You will then be prompted to enter your log-in information. Use the information provided to you at the time you opened your account. If you cannot remember this information, contact us, and we can reset it for you.

 

How can I make a one-time payment on my account?
Go to our contact us page and click the "Pay Now" button on the left. You can then enter your payment information through

 

   

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