1.  INTRODUCTION
In this Service Agreement ("Agreement"), "you" and "your" refer to each customer ("Customer" "Client") and "we", "us" "the Company," and "our" refers to ClickItTwice LLC ("ClickItTwice"). By selecting ClickItTwice's service(s) you agree to be bound by this ageement.The performance of our services will occur at our office in Suffolk, VA, the location of our principal place of business.

This agreement is effective December 01, 2008 and supersedes all other previous agreements written, verbal, or implied. Upon signature of your service agreement, you agree to be subject to these terms, in addition to those set forth in your agreement. In any case of conflict between documents, this online document prevails.

2.  WEB SITE MAINTENANCE
Upon completion of the site, the customer agrees to pay reasonable costs charged either per hour or per service for subsequent maintenance and/or updates to the site. Additionally, we agree and the customer acknowledges that no changes will be made to the customer's site without prior notice and authorization. Payments for maintenance plans are due regardless of the amount of changes that have been made or expect to be made to the site. If, at the time of site completion, a client still has a page under construction, (e.g. for an upcoming, but not yet available service), CIT agrees to complete that page at no charge within 60 days from the launch date of the site. After 60 days, the client will be responsible for paying applicable maintenance/update fees.

Maintenance plan fees are collected at the time of quarterly invoice, along with hosting fees. Customers who opt to not have a maintenance plan will be billed at a rate of $60 per hour, with the first hour unprorated up to the first 30 minutes. After the first 30 minutes of each update, maintenance fees are prorated. Customer agrees that this policy is subject to change.

3.  FEES, PAYMENTS AND TERMS OF SERVICE
As consideration for the services, the customer agrees to pay ClickItTwice the applicable fees as listed in their service agreement. All fees are due on the date of invoice. All payments for design are non-refundable. Payments for hosting services, however, are refundable (except the set up fee, which is non-refundable) on a prorated basis. All payments not received by the listed due date will be subject to a $25.00 late fee. Accounts delinquent 30 days or more will be subject to a 5% fee for each month of delinquency. We reserve the right to temporarily deactivate any account and its associated Web site(s) until balance owed has been paid in full. Accounts more than 60 days delinquent will be permanently closed, and a $100 reinstatement fee will be charged upon re-activation. Furthermore, should a client fail to provide payments as agreed in their service agreement, ClickItTwice reserves the right to cease all design work, and demand payment of the contract in full prior to any further work being done. ClickItTwice also reserves the right to consider a client's payment history on previous projects when considering payment arrangements for new projects. We reserve the right to require Clients with poor payment histories with CIT to pay all project costs in full, prior to the start of any subsequent projects. ClickItTwice may take all remedies available to collect fees owed. We reserve the right to disable any and all accounts associated with a particular client, when client is delinquent in providing payment for one or more of their accounts. In case collection proves necessary, the client agrees to pay all fees incurred by that process. Furthermore a $30.00 charge will be incurred for any check that is denied by the customer's bank.

Effective for new accounts beginning Jan 1, 2007 and previously existing accounts beginning January 1, 2009, all payments for hosting, maintenance, and updates must be made by automatic withdrawal using a debit or credit card. Customer agrees that account balances will be automatically paid using the credit card on file within 48 hours following the due date of any invoice, or as otherwise indicated on the invoice. For those customers who do not have a maintenance plan with ClickItTwice, payment will be automatically posted to their credit card on file within 48 hours of completion of the update. Customer agrees to provide this information as requested using the provided Authorization Agreement. Customer agrees that this information will be maintained as private information according to our privacy policy. Also, ClickItTwice agrees that we will not use this information for any reason other than to satisfy  balances owed to ClickItTwice. We agree to provide proper notice via e-mailed invoice at least 5 days prior to applying the charge to Customer's debit/credit card on file. Customer agrees to have necessary funds available upon notification of pending invoice. Payments that are returned/rejected by Customer's card authority (bank or credit card company) will be re-attempted once per day for three days. After three failed attempts to secure payment authorization, the customer will be advised regarding payment failure. Customer will have 3 business days from that point of contact to make good on the payment. If payment is not made, customer's account may be disabled until payment is made.

4.  INDEMNIFICATION/LIMITATIONS
In fulfilling the duties pursuant to this Agreement, the customer agrees to indemnify and to hold harmless the Company, its affiliates, and their respective officers, directors, agents and employees, against any and all losses, claims, damages and expenses, including reasonable and necessary attorney's fees. We shall not be liable for any damages in connection with (i) our services or (ii) your use of our site or any site we may design for you or any information provided to you therein. Without limitation of the foregoing, we shall not be liable for any (i) damages arising from any interruption, error, delay, unavailability or failure in service or transmission, any deletion or computer virus, or any unauthorized access to, or disclosure, misappropriation or alteration of, data, or (ii) any punitive, exemplary, multiple, special, indirect, incidental or consequential damages of any kind. If, under applicable law, any damages may not be so limited, then such damages will be limited to the maximum extent permitted under such law. ClickItTwice does not warrant that the functions contained in your webpages or the Internet website will meet the your server's requirements (if the client hosts elsewhere) or that the operation of the webpages will be uninterrupted or error-free. The entire risk as to the quality and performance of the webpages and website is with client. In no event will ClickItTwice be liable to the client or any third party for any damages, including any lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate these webpages or website, even if ClickItTwice has been advised of the possibility of such damages. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

5. COPYRIGHTS AND TRADEMARKS/WEBPAGES. The client represents to the Company and unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to the Company for inclusion in web pages are owned by the client, or that the client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, and defend the Company and its subcontractors from any claim or suit arising from the use of such elements . Copyright to the finished assembled work of webpages produced by ClickItTwice, LLC is owned by ClickItTwice, LLC. Upon final payment of the project contract, the client is assigned rights to use as a website the design, graphics, and text contained in the finished assembled website. Rights to photos, graphics, source code, work-up files, and computer programs are specifically not transferred to the client, and remain the property of their respective owners. ClickItTwice, LLC and its subcontractors retain the right to display graphics and other Web design elements as examples of their work in their respective portfolios.